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We take service personally

When you have your car serviced at Volvo Cars Poole, we make a pledge to you. It's called the Volvo Service Promise - and it guarantees an unbeatable combination of quality, reassurance and expertise. First, your personal service advisor will deal with any of your questions and make sure you get to where you need to go. Our expert technicians will then give your car a full health check including a free software upgrade to ensure that it's performing at its best. Finally, we'll provide you with 12 months of complimentary Volvo Roadside Assistance and a car wash.

 
 

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Volvo Personal Service 

A life less complicated
A new approach to service that takes care of you as well as takes care of your car. We've come up with a new approach to servicing your car. An approach that's faster and more efficient. Now, our expert technicians work in teams like a racing car pit stop - which means most services will be completed with in the hour. So, you might as well just wait and relax while we work to protect the interior and exterior of your Volvo with this accessory package, designed to maintain the car's good looks. 

Make the best use of your time
While you're waiting for your car you are welcome to use our Living Room. A comfortable lounge with free Wi-Fi, refreshments, and magazines - everything you need to help make the best use of your time. And before you know it, your car will be serviced, washed, and ready to get back out on the road

Your own personal technician

Soon, all Volvo owners will have their very own Personal Service Technician who'll take care of everything to do with their car - from booking appointments to carrying out the service. And as you'll deal with the same technician each time, they'll get to know you as well as your car.

 

 

Health Check

We do everything we can to make your car Volvo as safe as possible. And to make sure it stays that way we're offering to carry out a 30-point health check of your Volvo. This 40-minute inspection will make sure your Volvo continues to deliver the highest standards of safety for you and your passengers. Our Volvo trained technicians inspect all the mechanical elements of your car and connect it to our diagnostic system - to check the parts you can see and the ones you can't. We'll also be able to let you know about any software upgrades available for your model direct from the Volvo factory in Sweden.

Your vehicle will also be returned washed and vacuumed free of charge. For that extra peace of mind, book your health check today and visit out Volvo Garage.

 

 

Ocean Automotive (Swedish)  is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Ocean Automotive (Swedish) to act as a credit broker, not as a lender, for the introduction to a limited number of lenders.

We can introduce you to a selected panel of lenders, which includes Volvo  Cars Financial Services UK. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volvo  Cars Financial Services UK, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volvo  Cars Financial Services UK also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

At the end of the agreement there are three options: i) retain the vehicle: pay the optional final payment to own the vehicle; ii) return the vehicle; or iii) replace: part exchange the vehicle, finance subject to status. Available when purchased on Personal Contract Purchase. Retail Sales only. +Subject to agreed annual mileage. Excess mileage apply. Offer available for vehicles ordered between 1st April  2021 to 30th June 2021. Further charges may be payable if vehicle is returned. Offers are not available in conjunction with any other offer and may be varied or withdrawn at any time. Available to 18's and over. Subject to availability. Terms and conditions apply. Finance subject to status. Accurate at time of publication [1st April 2021].

General Finance Terms and Conditions. Please note you will not own the vehicle outright until all payments are made. If you default on your finance payments, then the vehicle may be repossessed by the finance provider. You must be 18 years or older to apply for finance. Finance is not guaranteed, and any finance application is subject to a credit check and individual circumstances. If you require any further information please do not hesitate to contact us. The finance provider will have their own Terms and Conditions, please contact them directly for further information.

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