Telephone: 01202 065 555

Meet the Team - Jordan McFarland

Following recent growth in our Service Department, we are delighted to welcome our newest Service Advisor, Jordan McFarland, to the team. Jordan joins us having previously worked for seven years for the NHS in an administrative role at Poole Hospital. This is a new position, joining Jade Tucknott and Lois Morris to support us in continuing to deliver an excellent customer experience.

The need to increase our team stems from Volvo’s increasing popularity, with new models such as the pure-electric XC40 and C40 adding to the choice and appeal of the brand. Furthermore, our recently launched free of charge tyre and windscreen replacement, available to drivers of any Volvo model, means we have had the pleasure of welcoming more customers into the showroom.

Jordan said: “I’ve always enjoyed cars and wanted to work within the industry. When I saw this role at Volvo Cars Poole it appealed to me straight away. I’ve really enjoyed getting to know customers and making sure they have a fantastic experience with us.

“Everyone in the team has made me feel very welcome and services like our free of charge tyre or windscreen repairs demonstrate the company’s ethos to offer the very best customer service.”

If you need any assistance with your Volvo, call us on 01202 065555 or email service@volvocarspoole.co.uk and we will be pleased to help.
 

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Ocean Automotive (Swedish) is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Ocean Automotive (Swedish) to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Volvo Car Financial Services UK. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volvo Car Financial Services UK, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volvo Car Financial Services UK also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

 

At the end of the agreement there are three options: i) retain the vehicle: pay the optional final payment to own the vehicle; ii) return the vehicle; or iii) replace: part exchange the vehicle, finance subject to status. Available when purchased on Personal Contract Purchase. Retail Sales only. +Subject to agreed annual mileage. Excess mileage apply. Offer available for vehicles ordered between 1st Janaury 2022 and 31st March 2022. Further charges may be payable if vehicle is returned. Offers are not available in conjunction with any other offer and may be varied or withdrawn at any time. Available to 18's and over. Subject to availability. Terms and conditions apply. Finance subject to status. Accurate at time of publication [4th January 2022].

General Finance Terms and Conditions. Please note you will not own the vehicle outright until all payments are made. If you default on your finance payments, then the vehicle may be repossessed by the finance provider. You must be 18 years or older to apply for finance. Finance is not guaranteed, and any finance application is subject to a credit check and individual circumstances. If you require any further information please do not hesitate to contact us. The finance provider will have their own Terms and Conditions, please contact them directly for further information.